Privacy Policy

1. Introduction

Welcome to MIKISM PTY LTD ("MIKISM," "we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mikism.com) and use our products and services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Contact us via email
• Register for or use our apps (Orden, Sniffr, etc.)
• Subscribe to newsletters or updates
• Participate in surveys or promotions

This may include: name, email address, phone number, business information, and any other information you choose to provide.

2.2 Automatically Collected Information

We use third-party analytics services to collect information about how visitors use our website. This helps us improve our services and user experience. The information collected includes:

• Browser type and version
• Operating system
• IP address (anonymized)
• Device identifiers
• Pages visited and time spent
• Referring website
• Geographic location (country/city level)
• User interactions and behavior on the site

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and understand user behavior. The types of cookies we use include:

• Analytics Cookies: These cookies collect anonymous information about how visitors use our website, including pages visited, time spent, and traffic sources
• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period to remember your preferences

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. However, disabling cookies may affect website functionality.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and support requests
• Sending you updates, newsletters, and marketing communications (with your consent)
• Improving our website and products
• Analyzing usage patterns and trends
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, email services)
• Legal Requirements: When required by law or to respond to legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Restrict Processing: Request restriction of how we process your data

To exercise these rights, please contact us at contact@mikism.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. App-Specific Privacy Information

Orden App

Orden collects business-related information including scheduling data, route information, client details, and invoice data to provide scheduling and business management services. Location data may be collected with your permission for route optimization.

Sniffr App

Sniffr collects pet profile information, photos, videos, and location data (with permission) to provide social networking features for pets. We do not share your personal information with other users without your consent.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us